Freight Forwarders & Account Managers
Closing Date:
John Good Shipping are seeking experienced Freight Forwarders and Account Managers for their brand new office in Liverpool.
Freight Forwarders
The successful candidates will have extensive experience of working within a freight forwarding environment. Used to working in a team they will be accurate and used to working in detail with the ability to work to tight deadlines. Knowledge and experience of AEO and Cargowise would be an advantage.
Responsibilities will include:
- Carrying out booking procedures accurately, with a ‘right first time’ attitude, to ensure customers receive a consistently high-quality level of service.
- Following up sales leads and providing competitive quotations.
- Setting up and maintaining clear business records and a customer client base in order that they are accessible to all members of staff.
- Timely invoicing of customers
Account Managers
Successful applicants will have experience of account management with a background in logistics or shipping. They will be IT literate, ideally with a knowledge of CargoWise and used to developing and maintaining successful working relationships with customers.
Responsibilities will include:
- Regular liaison with the sales representatives and operations team to ensure consistent customer satisfaction.
- Proactive up-selling to generate additional revenue.
- Closure of business opportunities either by tele-sales or face to face meetings.
- Efficient and effective time management to ensure that sales are achieved in a timely manner.
- Maintenance of up to date customer records within CargoWise.
- Freight quotations and follow ups.
Should you be interested in any of these roles please send your CV and salary expectations to Louise Dawson ldawson@johngood.co.uk